Privacy Policy

1. Introduction

Rolomind (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contact management service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and email address when you create an account
• Contact information you upload and manage within the Service
• Communications between you and us

Automatically Collected Information

When you use our Service, we may automatically collect:

• Log data (IP address, browser type, operating system)
• Usage information (features used, time spent on the Service)
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. AI Services and Third-Party Processors

To provide intelligent search and insights, we use the following AI services:

• OpenRouter: Routes AI requests to various providers including Anthropic (via AWS Bedrock), Google, and Anthropic direct
• OpenAI: Used exclusively for voice transcription features

Important: When you use AI search or voice features:

• Your queries and relevant contact data are sent to these AI services for processing
• AI providers process this data according to their own privacy policies
• These providers have committed to not use customer data to train or improve their models
• AI providers may retain data for up to 30 days for abuse monitoring purposes
• We do not store your raw contact data on our servers - it remains in your browser's local storage

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your contact data is primarily stored locally in your browser using IndexedDB. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• To comply with legal obligations
• To protect and defend our rights and property
• With service providers who assist in our operations (under strict confidentiality agreements)

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Update or correct your personal information
• Delete your account and associated data
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)

8. Data Retention

We retain your personal information only for as long as necessary to provide you with our Service and as described in this Privacy Policy. Your contact data stored locally in your browser remains under your control and can be deleted at any time by clearing your browser data. Account information is retained until you delete your account.

9. Analytics and Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know, delete, opt-out, and non-discrimination. To exercise these rights, please contact us using the information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@rolomind.com
Address: [Your Company Address]